Stop Cold Calling, Start Communicating with Odile Faludi

In this episode we learn how to stop Cold Calling and start communicating or as Odile says it; Cold Call No More.

What’s Wrong With Cold Calling

Many sales people say this…. “Hi Pat how are you doing…. ” This a BAD opening.

Cold calling is interruptive and the listener can’t help but wonder who are you why are you asking me. You are clearly a sales person and they will want to hang up.

Better Opening Statement

“ Hi Pat , my name is Odile I hope you can help me…….”

This will stroke their ego, show how you value their opinion. Most people are helpful and happy to lend a hand.

Ask Open Ended Questions

Understand first before offering a solution. Learn about your prospect first. People don’t like being talked to. The curse of knowledge is the desire to tell a customer everything in 5 minutes. Instead tell them a little at a time and use the power of the pause. Then say is there anything else you would like to know.

Things To Say

Don’t make it about you, make it about them. Soften your approach and people will listen harder. They will find you endearing. Mirror what you hear, see and feel. Ask implication questions to create a need and then get an appointment and see them face to face

Be an economist with your words.

Is this a bad time speak.
I’m just ringing to get your feedback

Where to Find Odile Faludi

Telephone: +61 425 250 677
Email: ofaludi@optusnet.com.au
Web: www.odilefaludi.com.au
LinkedIn: https://au.linkedin.com/in/odilefaludi
Twitter: @odilefaludi @cold call no more

Grab your free eBook

Get a copy of Odile’s book “Don’t Cold Call Again and Go Broke!” at www.odilefaludi.com.au

Stop Cold Calling Start Communicating with Odile Faludi #109