Debunking Sales Myths with Mike Schultz #216

Debunking Sales Myths with Mike Schultz #216

Selling has changed tremendously in the last 10 years. But prospecting has changed even more. Previous  research suggests that 57 percent of the purchase decision is complete before a customer calls a supplier.  This gives sellers the false impression that buyers don’t want or need to talk to them early in the buying process. They do! Mike Schultz visits Sales Babble for clarifying and debunking these sales myths with advice based on hard research.

Some Common Sales Myths

Rain Group is a sales research institute just completed a study on prospecting. They talked to 488 buyers, asking them what  is the process they have used for past purchases.

They study found it’s a sales myth that buyers don’t want to talk to sellers, eg. 67% sale done digitally. But this should slow sellers down.  71%  of buyers said they want to talk to sellers at the early part of their research. They want context. With too many choices it becomes to difficult for buyers to choose “Its the ‘paradox of choice” according to Barry Schwartz.

  • Myth cold calling is dead. Greater than 50%  of buyers prefer to be contacted by the telephone. It is second only to email. Of the buyers researched,  57% have had the seller reach out to them on the phone.
  • 82% of buyers take meetings with people they don’t know but have talked to on the phone.
  • Buyers need inspiration, start with your existing clients.

What Winners Do

It’s a myth that buyers don’t want to hear about capabilities and only benefits. The #1 content buyers want is features and capabilities. It’s buyers primary research on their industry. They want descriptions of the capabilities in context. They desire content customized 100% to their business  Not mass mail merges.

Great Sellers WAVE

  1. Winners Mindset – The Mindset of a winner is strategic,  not tactics only.
  2. Attraction Campaign – multistep and modal approach to reach out and connect to buyers. The number of attempts to reach a prospect should be 8 (not 3).
  3. Value – Get prospects to say wow that could be worthwhile (to have a call, meet, agree to demonstration or buy).
  4. Execution -Winners do all the tactical parts. They take action to turn around objections. They exercise executive functions to stay focused in a noisy world.  They have the ability to concentrate and focus for prospecting (which is the hardest thing to do).

 

Cold meetings that have a value approach will turn deals into wins. When sellers focus on value, 96% said it was influential. They want to be educated and collaborative >90%.  Yet the meetings must be interesting and add value. Most sales meetings are not valuable to most buyers. If they are impressive they will buy  things.

Take Action Plan

To get good at prospecting you have to make it 100% of your focus.   Attack it like you’re going to make it work. Build an  attraction campaign.

How To Find Mike Schultz

Website: https://www.raingroup.com

Mike Twitter: https://twitter.com/mike_schultz

RAIN Group Twitter: https://twitter.com/rainselling

RAIN Group Facebook: https://www.facebook.com/RAINGroup/

Mike LinkedIn: https://www.linkedin.com/in/mikeschultz50/

RAIN Group LinkedIn: https://www.linkedin.com/company/rain-group_2/

Mike mentioned that we was happy to share a copy of the report with the audience:  5-sales-prospecting-myths-debunked

How to Prospect and Generate Leads

Here are past episodes that talk about the mindset for lead generation.

Stop Guessing How to Sell and Use Market Research with Corey Hammer

Corey Hammer Sales Babble

Corey Hammer Sales BabbleStop Guessing How to Sell and Use Market Research with Corey Hammer #208

Many companies fail to understand the drivers that motivate customers to buy. Through luck and pluck these companies have found a level of success. Yet they know they’re leaving money on the table. Now if there was only a way to know for certain our prospects are thinking. In this episode guest Corey Hammer shows how companies can stop guessing how to sell and instead use market research to know for FACT,  the drivers for selling success.

Corey Hammer has 15+ years as an insights professional across multiple industries. This includes CPG, education, hospitality, pharmaceuticals, and consumer services. He holds a PhD in Experimental Psychology and is a longtime Boy Scout and Scouter (Be Prepared).

Market Research Process

Companies looking to roll out a new product or service should thoroughly investigate the new market. According to Corey, there is a methodical market research process. This process will provide insight into the drivers for converting prospects into consumers, customers and long time clients.

  1. Look at the data you currently collect: sales, overheads, marketing campaigns, conversions, and repurchase. It’s costs nothing to investigate and analyze data already in-house. Analyze and parse the data. For example”
    • Look at marketing ads with different, copy and channels. Next look at conversion rates. However too often people fail look across channels Youtube, Twitter, Facebook, LinkedIn, Instagram, Pinterest etc….
    • Also focus on internal sales data. Know what’s selling in what channels
  2. Next look at your customers. Accept that 80% of your business comes from 20% of your customers. Use a customer experience measurement tool to know how they think. Ask quick questions on recent purchasing and owning experience of you products and services. Make it a transactional survey of a recent purchase, especially B2C.  A relational survey makes more sense in the B2B space.
  3. Value Engineering is the process of optimizing the value of a product of service to a customer by lowering costs or improving the functionality. Market research creates the opportunity to successfully complete a Value Engineering activity. Segment audience and align products and services.

What Do Startups Do?

If you’re new to a market place you can’t rely on existing customers for market research. Instead, Corey recommends you go the library. Many local libraries have the following databases you can use for free:

Next, look outside of the library at the App store to investigate competition.

How to Find Corey Hammer

You can find Corey online at the following websites:

Website: www.talismaninsights.com

Blog: wow.talismaninsights.com

Personal LinkedIn: www.linkedin.com/in/coreyahammerphd

Company LinkedIn: www.linkedin.com/company/talisman-insights/

Market Research and Value Propositions

Here are past episodes that talk about the power of understanding your ideal client through market research. Listen today!

7 LinkedIn Strategies for Generating Qualified Leads with Janis Pettit #176

Janis Pettit Sales Babble

Janis Pettit Sales Babble

7 LinkedIn Strategies for Generating Qualified Leads with Janis Pettit

If you’re running out of leads, this week’s episode is exactly what you need. Janis Pettit is an expert on the new LinkedIn interface. Today  we dig in and uncover 7 LinkedIn strategies for generating qualified leads. Janis takes us from setting up your profile, finding prospects, connecting, engaging,  moving them to a webinar presentation and on your email list. Not only does this work, but you can do the same thing on Facebook . Of course this assumes that’s where you’re prospect hang out! Stop the cold cold calling and start leveraging social media today!

Lead Generation Today

When it comes to B2B sales and marketing,  LinkedIn is the bomb. 41% millionaires are on LinkedIn with the  average income at $75K.  Members of LinkedIn are buyers. Janis gave us 7 strategies to turn those buyers, into prospects.

  1. Make sure your LinkedIn profiles clearly states who your are. Only  focus on people who have issues that you can provide solutions.
  2. Identify your ideal prospect, find them using advanced search, send a note to connect. Expect 40% will accept. Once they accept, engage them in a conversation and ask a strategic question.
  3. Keep track of your messaging in your CRM. This engagement can take weeks per prospect. Stay organized and follow up.
  4. Find active groups and become visible by offering valuable content.  Janis gave an example of an eBook she authored. Cross post on your “status update” on LinkedIn.
  5. When people view your status update, reach out to them and connect.
  6. Create a high converting funnel, get their email and place it on an email list. From that list offer webinars to engage and convert them into clients.
  7. Work on it 30 minutes a day

Get a free Slidebean account today!

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Facebook for Prospecting

The above process can be used on Facebook too. It’s all dependent on the market niche you serve. If you’re interested in:

  • restaurants
  • retail
  • small businesses

How to Find Janis Pettit

Janis can be found at her company  Small Business, Big Results

Get a free copy of her eBook “How to Get More Business Leads From The New LinkedIn” to LinkedIn Strategies for Generating Qualified Leads

Connect with her on Facebook

Connect with her on LinkedIn 

Slidebean Examples Created for Sales Babble

As I mentioned here are  couple slide decks that I created for two Sales Babble presentations. Enjoy!

https://app.slidebean.com/p/hggYElvrRX/Tips-For-Selling-Success

https://app.slidebean.com/p/tvielUvSqi/Selling-With-Confidence-for-Startups

Get a free Slidebean account today!

SlideBean Free Trial

Flawless Follow Up with Steve Rosenbaum #162

Steve-Rosenbaum-Sales-Marketing

Steve-Rosenbaum-Sales-MarketingFlawless Follow Up with Steve Rosenbaum #162

In this episode the original backend specialist Steve Rosenbaum joins us to discuss the importance of flawless follow up.  Steve walks us through a simple 5 step process that generates leads, gives you an advantage, filters out unqualified prospects and nurtures a conversation that stimulates interest.  Steve  is a boat load of fun and informative to boot.  I’ve been interviewed on Steve’s podcast, Back End Conversions and Marketing  and I’m excited to have Steve on Sales Babble too.

Backend Conversion Specialist

Steve calls himself the original backend specialist, a term he coined working with his first client babaloo.com.   In his mind he’s all about the process AFTER you get a lead. It’s at the backend where you qualify, nurture, and build a relationship.

Differentiation – too many marketing firms focus on the front end e.g FB ads, SEO, Social media etc… Steve focuses on the backend. This is where you close sales.

Flawless Follow Up Process

Steve walked us through a 5 step process (starting with step 3, what a wiseguy).   Its goals is to work with prospects at  the Right Time, Right Place, with the Right Message.

#1 Grow Your Connections: Build a following, build a list. You can cast a wide net if you know your audience
#2 Capture Home Field Advantage: Move your audience to your email list. Get them away from LinkedIn or other social media venue.
#3 Filter for qualified leads: Ignite interest with an email that sparks interest “Are you looking for A B or C?”
#4 Ignite the relationship: Put hurdles in front of people  to stay on your list. This way they will self qualify.
#5 Follow Up Forever: and ever, and ever, and ever …..

This system was designed to improve Steve’s odds of putting himself in a lucky situation again. Frequent follow up creates opportunity. Prospects are not going to remember  that they’v once talked to you.  Don’t expect to hear from them on their own. They’re not going to call you back. YOU need to take the lead and keep following up. Remind them. When you remind them always Entertain, educate and engage. This makes sales go up!

Take Action Advice

Follow Steve’s 5 steps to the letter! Start at step 3. If you’re having conversations everyday the timing is going to work.

How To Connect With Steve Rosenbaum

SteveRosenbaum.com
Direct phone: 512-553-5154
skype: stephen.j.rosenbaum

Back End Conversions and Marketing  podcast

Go to SteveRosenbaum.com/SalesBabble for the FREE video series. Click today!

 Marketing Episodes

Here are some pass episodes where we talk about marketing and the overlap, with sales. Listen to them today!