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How To Read A Buyers Personality with Alex Swire-Clark #212
Alex Swire–Clark is a Certified Human Behavior and Sales expert. He uses behavior concepts to unlock the communication potential in sales professionals. In this episode we discuss how to read a buyers personality.
Alex is also the host of the Rapport Advantage Podcast, transforming the way leaders build relationships.
DISC Profile
In our conversation we talked about buyer temperament. One way to discover this is to use the DISC profile personality model:
Dominant – big gesture direct goal setters
Inspiring – people oriented
Supportive – flexible, low drama, easy going
Cautious – number and process driven
People have a preponderance towards one personality type. However people are a blend of these temperaments.
Buying questions during a sale?
Ask these questions dependent on the personality type:
D – WHAT?
I – WHO?
S – HOW?
C – WHY?
How to Assess Personality
One way in understanding how to read a buyers personality is to:
- Look at dress
- Look at their office decor
- Evaluate their email style
Selling Process and Focus
Things of note mentioned in the podcast:
- Facts drive rapport with D and C personality types.
- Conversation and sharing drive rapport I and S types. Slower pace for S.
- The blend guides your process
- Majority of people are reserved and people oriented
How To Find Alex Swire-Clark
Send an email to contact@alexswire-clark.com with the subject line “Sales Babble Coupon” and get 15 % off a $13 assessment !!!
Twitter: @raportpodcast
14: Dynamic Sales Refresher – Pat Helmers
In this episode Alex Swire-Clark and Pat discuss some fantastic tips on selling and discusses the SORT method for helping your prospects see the value in what you are offering.
The Rapport Advantage #14 April 10, 2018
Sales Personality Test
Here are past episodes that talk about how to read a buyers personality.
- How Salespeople Overcome Procrastination with Eric Twiggs #178
- Four Ways To Fix a Bad Reputation with Pamela Gockley #158
- Selling For Introverts with Alen Mayer #61
- Selling With Personality with Irene Anderson #47
- SB028 – Great Sales is a 3-Pointed Hat an Interview Leanne Hoagland-Smith
- BANK, A Sales Personality Test for Sales Professionals, An Interview with Dr. Nancy Zare #5